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– first, we sign the licence agreement and the SLA (+ server agreement and RODO agreement if we implement the system on our server)
– we install and provide a standard version of the system
– we carry out an analysis phase, during which we verify the processes and organisation of the laboratory, analyse specimen forms and the research scope of the laboratory
– we introduce the established specimen forms into the system, we configure the system according to the results of the analysis and the research scope of the laboratory, the client periodically verifies the effects of the work and carries out tests on his side
– we conduct training for employees (optional)
– we start the production system
– we start service and technical support.

The mobile app works as an app installed on Android, the central app for managing the laboratory is installed on Windows PCs/laptops, a client area is available on the WWW, where laboratory staff can also log in.

– Yes, we implement integrations with measuring devices and have experience in this.

Yes, there is a form template design module that can be used by an authorised member of the client’s staff.

– Yes, the system has undergone audits at a number of laboratories accredited to the new PN-EN ISO/IEC 17025:2018-02 standard, and we have a specialist in the team who has experience as a quality manager and laboratory manager at accredited testing laboratories.

– It all depends on the degree of development of the test methods, the forms, the size and number of laboratories and the degree of customer involvement in the implementation. The laboratory also needs to make changes internally to its management and testing processes, e.g. in the context of the laboratory management system. A standard implementation without dedicated software changes, depending on the scale and complexity of the research scope and the client’s involvement, takes between 6 weeks and 6 months.

Yes, we offer system maintenance on our servers, administered by Beyond.pl in Poznań. No investment in server infrastructure on the customer’s side is then required.

The system is developed as a product, but due to the fact that LabMaster.pl is the creator and owner of the copyright, it also offers modifications for the dedicated needs of customers.

– Yes, we perform integration with external systems and have experience with integration with ERP, accounting and production systems (functioning, for example, in Cemex and ThomasBeton – as part of the implementation in BARG S.A.). In veterinary medicine, the system is integrated with the CELAB system operating at the State Veterinary Inspectorate.